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Request Summary Pop Up - Include Sub Status and Service Level

Martyn Houghton

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Can I raise a enhancement request to have the Request Summary Pop Up dialog to include the additional fields for Sub Status and Service Level, in addition to the current primary Status and Priority fields.

Perhaps this could be set up as customer controllable list via the a setting in the admin tool?




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Hi Martyn,

We do already have a change in our backlog to look at this.  This came from the following forum post.  I'll add you to the change.  As requirements would likely be different for different people, this would required some method to define the contents of the popup.


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