Assets substate status wrong

[Nikolaj]

Hello Support,

I have a question about the Assets substate? I changed it in the properties and there is it ok. But when i look in the overview it is still there "the old substate?

Thanks and best regards

Nikolaj

 

 

[ArmandoDM]

Hello @Nikolaj

if you update the substate (or un-set it), then you should see the updated value in the list.
We are unable to replicate the issue you mentioned.

Next week a new build will be available, so if you can wait and try again it would be great. If the issue still persists, then we need to investigate deeper on your specific instance.

Regards

Armando

[Nikolaj]

Hello @ArmandoDM

As you can see I have updated the State and the Substate of that Asset. But only the State is shown correct in the list and the Sustate are the old one.

Hope the Update will fix this problem because it not the only Asset.

Thanks and best regards

Nikolaj 

[Deen]

@Nikolaj the new build of Service Manager is now available.  Let us know if the problem still occurs after taking the update.

[Nikolaj]

@Deen Sorry the Problem still exist.

Hope you can help me.

Thanks

Nikolaj