Disable comment field

[HHH]

Is it possible to disable/remove the comment field in the reassignment node/form?

[David Hall]

Hi @HHH

Its not currently possible to disable or remove the field, but you can choose to make it optional or mandatory via the application setting guest.app.requests.assign.commentMandatory

Kind Regards,

Dave

[HHH]

@David Hall
Can I then turn this into a development suggestion.
The idea would be for reassignments to be visible to the customer but prevent analysts from accidentally entering a comment not meant for the customer

[David Hall]

@HHH 

OK that makes sense, @James Ainsworth something we can consider for future development?

Dave.