HHH Posted March 11, 2020 Posted March 11, 2020 Is it possible to disable/remove the comment field in the reassignment node/form?
David Hall Posted March 11, 2020 Posted March 11, 2020 Hi @HHH Its not currently possible to disable or remove the field, but you can choose to make it optional or mandatory via the application setting guest.app.requests.assign.commentMandatory Kind Regards, Dave
HHH Posted March 11, 2020 Author Posted March 11, 2020 @David Hall Can I then turn this into a development suggestion. The idea would be for reassignments to be visible to the customer but prevent analysts from accidentally entering a comment not meant for the customer
David Hall Posted March 11, 2020 Posted March 11, 2020 @HHH OK that makes sense, @James Ainsworth something we can consider for future development? Dave.
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