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Posted

Hi @HHH

Its not currently possible to disable or remove the field, but you can choose to make it optional or mandatory via the application setting guest.app.requests.assign.commentMandatory

Kind Regards,

Dave

Posted

@David Hall
Can I then turn this into a development suggestion.
The idea would be for reassignments to be visible to the customer but prevent analysts from accidentally entering a comment not meant for the customer

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