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Posted

I have setup a role to give out users permission to administer contacts and organisation, along with setting up Customer Portal Accounts. However though they are able to manually set a password, click on the 'Generate Random Password' button does not result in anything being generated.

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What additional application rights are are required for the ability for the password generator to work?

Cheers

Martyn

Posted

@Martyn Houghton,

Does it throw any errors? If its not even generating the password i would suspect a js error, maybe in the browser console.

Can you let us know what your password policy settings are set to so i can test with same settings. You can find these under your sys settings in admin tool, search for  "security.guest.passwordPolicy" . You should see options for:-

security.guest.passwordPolicy.minimumLength
security.guest.passwordPolicy.mustContainLowerCase
security.guest.passwordPolicy.mustContainNumeric
security.guest.passwordPolicy.mustContainSpecial
security.guest.passwordPolicy.mustContainUpperCase

Cheers

Posted

@Martyn Houghton,

Ok so these are the settings (attached) i used for my test role and it works ok.

I don't know if your user has any other assigned roles that grant them access to the required tables but for my test role i granted browse permission on h_sys_app_settings and h_sys_app_user_settings.

Let me know if that works for you?

Cheers

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Posted

@NeilWJ

I added the permissions one by one to our role and it was not until we added 'Manage System Settings' did it start to work.

My concern now is what additional privileges the 'Manage System Settings' the system right give the user who have this role?

Cheers

Martyn

Posted

@Martyn Houghton,

Yeah and all they need is actually to be able to just "read" the settings. Let me speak to harry and co and find out if they have a right in place that is just for reading them.

Cheers

 

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