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Exporting SLA status from requests list issue?


Alberto M
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Hi all.

While exporting the requests list, when choosing the SLA indicators "Within Response Time" and "Within Resolve Time", which should contain true or false, are being exported as blank.

In the past, when exporting these fields, I got 0 or 1.

Are you getting the same? What could be causing this?

Thanks and regards,

Alberto

 

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