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Timesheet Manager - Unable to add free text time


Ann-MarieHolloway
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We have recently installed the latest Service Manager updates, however we are now missing the option to manually add time to Timesheet Manager.

In our previous version, we had sub categories in Timesheet Manager to add time for Training, Meetings and C.I. work, however it now appears the only time being allocated is via tickets.  Is there an additional Role or setting which allows users to manually add time for meetings ad training etc?

Many Thanks

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@Ann-MarieHolloway thanks for your post.

The ability to allocate time manually is still there. If you open the Right Hand Side panel for timesheet manager while viewing a request, the system will automatically pre populate a link to that request. You can remove it however by clicking the icon to the right of the request number


Alex

Screen Shot 2019-10-02 at 11.55.42.png

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