Ann-MarieHolloway Posted October 2, 2019 Share Posted October 2, 2019 We have recently installed the latest Service Manager updates, however we are now missing the option to manually add time to Timesheet Manager. In our previous version, we had sub categories in Timesheet Manager to add time for Training, Meetings and C.I. work, however it now appears the only time being allocated is via tickets. Is there an additional Role or setting which allows users to manually add time for meetings ad training etc? Many Thanks Link to comment Share on other sites More sharing options...
AlexTumber Posted October 2, 2019 Share Posted October 2, 2019 @Ann-MarieHolloway thanks for your post. The ability to allocate time manually is still there. If you open the Right Hand Side panel for timesheet manager while viewing a request, the system will automatically pre populate a link to that request. You can remove it however by clicking the icon to the right of the request number Alex Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted October 2, 2019 Author Share Posted October 2, 2019 Doh, thank you Alex! 1 Link to comment Share on other sites More sharing options...
AlexTumber Posted October 2, 2019 Share Posted October 2, 2019 @Ann-MarieHolloway No problem. Also, if you've already added time against a request by mistake, you don't have to remove the whole time segment. You can just remove the link to the request: Alex Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted October 2, 2019 Author Share Posted October 2, 2019 I saw that feature, it's a great addition. 1 Link to comment Share on other sites More sharing options...
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