Nick Brailsford Posted July 23, 2019 Share Posted July 23, 2019 Hi, I have created a new user account but they are unable to login - the error message we are getting is unable to validate user credentials Thanks Nick Link to comment Share on other sites More sharing options...
Nanette Posted July 23, 2019 Share Posted July 23, 2019 @Nick Brailsford please can you confirm if you are trying to access to Supportworks or Hornbill application? many thanks, Nanette. Link to comment Share on other sites More sharing options...
Nick Brailsford Posted July 23, 2019 Author Share Posted July 23, 2019 Hi Sorry its the Hornbill application Link to comment Share on other sites More sharing options...
Steve Giller Posted July 23, 2019 Share Posted July 23, 2019 Moved to the Hornbill forum. Link to comment Share on other sites More sharing options...
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