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SAML response - Unable to access Service Manager


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Good Afternoon,

A couple of our analysts (Andrew Gordon AGORD) have reported they have been unable to access Service Manager and receive the message 'The SAML response has a use time later than the servers current time' (please see image)


After a short period of time , the user is then able to connect to Service Manger.

Are you aware of any outages that may cause the times to be out of sync?

Many Thanks

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