Paul Morrow Posted February 8, 2019 Share Posted February 8, 2019 We are in the process of moving from on prem Lotus Notes to Azure Exchange. Can anyone confirm if Hornbill Email Outbound Email Routing and Shared Mailbox connections requires us to have a servicedesk user mailbox (licenced) or a shared group mailbox? Cheers Folks Paul Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 8, 2019 Share Posted February 8, 2019 Hi @Paul Morrow Thanks for your post. I'm afraid that I personally I'm not sure on licensing or mailbox type required within Azure. From a Hornbill perspective, the Shared Mailboxes use IMAP4 or POP3 services to access incoming email along with encryption options and authentication to the IMAP4/POP3 mailbox. Provided that the Azure shared mailbox can be connected to using these services, Hornbill should be able to work with the shared mailbox, but I can't comment on the Microsoft License requirements. Regards, James Link to comment Share on other sites More sharing options...
Paul Morrow Posted February 11, 2019 Author Share Posted February 11, 2019 That all the info I needed. Many thanks James. Link to comment Share on other sites More sharing options...
Paul Morrow Posted May 14, 2019 Author Share Posted May 14, 2019 We are moving our MX record to point to Exchange online in the next few days. Is the a how to guide for outbound and shared mailbox setup that could be had. Can't find anything on wiki page. Link to comment Share on other sites More sharing options...
Victor Posted May 14, 2019 Share Posted May 14, 2019 All information should be here (links below). Is it anything specific you were looking for that is not covered there? https://wiki.hornbill.com/index.php/Shared_Mailboxes https://wiki.hornbill.com/index.php/Outbound_Mail_Routing Link to comment Share on other sites More sharing options...
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