Update Linked Requests

[Giuseppe Iannacone]

I would like to update the linked request with the "Automated Task" with the following sintax

'''<span style="color:green">&[global["flowcode"]["summary"]] Activity Has Been Completed</span>''' &[global["flowcode"]["resolution"]]

what I expected to see was the "Activity has been Completed" in green with the resolution text of the request appended ( &[global["flowcode"]["resolution"]] in the example the word "done")

but what i see instead is "undefined":

can you please suggest, which is the right sintax for the resolution field:

 

 

[ArmandoDM]

@Giuseppe Iannacone

I think the values you may use in the 'Content' field are values related to the linked request itself, not the parent request.

The variable &global["flowcode"]["resolution"] refers to the request that you're updating  (the linked request), which has not a resolution text.

 

Regards

Armando

 

 

[Giuseppe Iannacone]

@ArmandoDM ciao Armando, I hope this post find you well. By the way it seems like that with the last Service Manager update this is working as expected, so I believe when can consider this as solved

[ArmandoDM]

Ciao @Giuseppe Iannacone, tutto bene grazie.  Tu come stai?

Great to know that this issue is now solved.