View Attachment on Timeline More Actions

[Martyn Houghton]

When a customer (contact or coworker) adds an attachment to the request via the portal, a timeline entry is created. It would be useful, especially where you have a large number of attachements on a request, to be be able to open the attachment directly from the 'More Actions' drop down on the  timeline entry itself.

Cheers

Martyn

[Lyonel]

+1

[James Ainsworth]

Thanks for your post.  We do have a change in our backlog to provide a link in the Timeline entry to open the attachment.  I'll update this post when this is closer to being available.

Regards,

James

[James Ainsworth]

@Martyn Houghton @Lyonel Attachments are now listed in the Timeline entries as a hyperlink so that they can be opened without having to go to the attachments section.

 

Regards,

 

James