Report logged date and resolved date missing

[chriscorcoran]

Hi 

 

I have a report which shows requests logged date and requests resolved date which shows fine in a preview but in csv format the fields are blank, any ideas? Any seen this behavior before.

 

Thanks

Chris

[Victor]

@chriscorcoran we have created a pinned thread in this section about this issue:

 

[chriscorcoran]

Ah missed that, thanks Victor! 

done a workround 

 

Cheers

[Victor]

@chriscorcoran the issue is now fixed

[chriscorcoran]

@Victor

Thanks Victor, I'm seeing new issues this morning when I run different reeports I get the following

 

Error --- : 
Array ( => https://eurapi.hornbill.com/delta/dav/reports/77/(4) MonthlyReport Calls Resolved [content_type] => text/html [http_code] => 404 [header_size] => 464 [request_size] => 210 [filetime] => -1 [ssl_verify_result] => 0 [redirect_count] => 0 [total_time] => 0.026669 [namelookup_time] => 0.004306 [connect_time] => 0.005163 [pretransfer_time] => 0.019978 [size_upload] => 0 [size_download] => 0 [speed_download] => 0 [speed_upload] => 0 [download_content_length] => -1 [upload_content_length] => 0 [starttransfer_time] => 0.026601 [redirect_time] => 0 [certinfo] => Array ( ) [primary_ip] => 172.16.1.22 [primary_port] => 443 [local_ip] => 172.16.1.34 [local_port] => 34744 [redirect_url] => ) 0

[Victor]

@chriscorcoran we're looking into this...

[chriscorcoran]

thanks

[Victor]

@chriscorcoran the issue seems to be with the "&" character in the report name... is it possible to change them and replace the "&" character with something else, perhaps "and" text... then have a look if the issue still persists... meanwhile we're looking to see what can we do about that character...

[chriscorcoran]

@Victor yes that's worked, also found this morning that it didn't like square brackets in the report title.

 

thanks

[Victor]

@chriscorcoran yes, it will be basically all characters that are not usually allowed in file names...