Services with Catalogue Items visible only on Service Desk

[SJEaton]

Hi

We have a service with a catalogue item in it that is only visible via Service Desk.  The service still however appears on the Service Portal but obviously with nothing in it.  Is there a way of hiding this from the Service Portal as there's no need for it to appear there?

Sam

[AlexTumber]

Hi Sam,

You should be able to toggle visibility of the service in the portal by changing the switch on the service record itself.

 

Alex

[SJEaton]

Oh I thought this turned it off in the Service Desk too!  Doh!  Feel silly now lol

Thanks

Sam