ShalilK Posted October 31, 2017 Share Posted October 31, 2017 Hi, Users are unable to reset their passwords via self service. The password reset e-mail is generated. On selecting the 'confirm password reset' URL, the reset password screen appears. On submission of the 'new' and 'retype' passwords the error "Error Invalid or unknown password reset request" is displayed (see attached screenshot). This was working yesterday without issues. Any idea why this is now failing? Regards ResetPasswordError.docx Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now