Additional Availability Option - Busy

[Martyn Houghton]

Would it be possible to have an additional availability states of Busy to the existing list, i.e. not available for automatic allocation of requests, but not in a meeting/out of the office?

Cheers

Martyn

[Daniel Dekel]

Hi @Martyn Houghton,

There is a status called "Do Not Disturb". That is used for the purpose you need, same as busy.

Can you use that?

Thanks,

Daniel.

[Martyn Houghton]

@Daniel Dekel

We are looking to indicate an availability between 'Available' and 'Do Not Disturb', which is not as strong/definite as 'Do Not Disturb'  but still indicates you are not available to take normal assignments/actions. Akin to the status we use in Sky for Business.

Cheers

Martyn

[Daniel Dekel]

@Martyn Houghton, fair enough. Although for Microsoft each status changes the actual functionality, in our case it will be the same, but it will allow us to implement in the future a similar behavior. 

We'll add it soon.

Thanks,

Daniel.

[Martyn Houghton]

@Daniel Dekel

Thanks.,

Martyn