HHH Posted September 12, 2017 Share Posted September 12, 2017 We currently have set up a request profile for tickets that is used in reporting. It's a multi level list. Is it possible to acccess this through the progressive capture and have the customer choose profile directly in the portal? Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 12, 2017 Share Posted September 12, 2017 Hi @HHH You can include the Request Category progressive capture form in your progressive capture flow to prompt a customer to pick a category in the portals as shown below. Hope that helps Steve Link to comment Share on other sites More sharing options...
HHH Posted September 12, 2017 Author Share Posted September 12, 2017 Thanks, I was looking at custom forms. Sometimes it's easier than you think. Link to comment Share on other sites More sharing options...
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