samwoo Posted September 4, 2017 Posted September 4, 2017 Hello, This is a small thing - but would potentially help. I hovered over a linked request to discovered that this ticket is on-hold, but it doesn't show the date it's on-hold until. I was wondering if this can be shown on the popup that shows basic details of a request? Thanks, Samuel
Shamaila.Yousaf Posted September 6, 2017 Posted September 6, 2017 Hi Both, I too find it useful to know when the calls are on hold until. As a workaround I have arranged to the have the 'on-hold until' column selected in the Requests View under the display columns - not sure if this helps you for now? Regards
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