Can't change custom field labels in Form Designer

[DougA]

Following on from the topic Error with new service raised by @DeadMeatGF I've been struggling with something similar. I've added a number of custom fields into the form but I don't seem to be able to change the label from Custom Field A to something more meaningful. I'm clicking on the View Details Form button and then the Design Button. before clicking the cog wheel to edit the field. I can enter a translation (into en-gb) but no matter what I do after that the label reverts!

Any advice?

Thanks

Doug

[Steven Boardman]

Hi @DougA

I just want to be sure i am looking in the right area - you are talking about configuring the say Incident form, under a specific service?

Here i have added a custom field, and changed the label to 'Test' and it has saved the new field name, and in the translations tab added the default English (British) version for me.

Can i also confirm when you are in the designer that you hit the 'apply' on the form shown above, and then the 'Apply Changes' button for these changes to be saved?

Thanks

Steve

[DougA]

Hi @Steven Boardman

I've found that be deleting and recreating the custom field I could get the displayed title as I want. I've not found any way to reorder the fields though so I'm having to delete all of the fields and then re-enter them.

Appreciate the help and guidance.

Doug

[Steven Boardman]

Hi @DougA

You should be able to reorder by dragging and dropping them into the desired order once you have created them from within the the forms designer? 

Let me know if this is not the case for you, but i have just checked and this seems to be working as expected.

Steve