Jump to content

Harry Hornbill

Hornbill Staff
  • Posts

    1,606
  • Joined

  • Last visited

    Never
  • Days Won

    7

Everything posted by Harry Hornbill

  1. Hello Everyone The latest version of Hornbill Service Manager (864) has been released to live. Release Notes for this release are as follows: Fix The 'Change Type' field is missing from Change Requests {PM00143939}
  2. Hello Everyone The latest version of Hornbill User Tool (517) has been released to live. Release Notes for this release are as follows: New {#CH00143891} As a User I would like to delete all emails in a specific folder Fix {#PM00143750} Email Reply To is not setting all users in the To original email {#PM00143767} Modal background of Nano Training remains visible when clicking on Toast notification
  3. Hello Everyone The latest version of Hornbill Service Manager (863) has been released to live. Release Notes for this release are as follows: Fix Request list failing to load in mobile app Unable to change SLAs within a request unless a service desk admin {PM00143902}
  4. Hello Everyone The latest version of Hornbill Service Manager (862) has been released to live. Release Notes for this release are as follows: Fix Removed performance feature intended for next release Fixed search issue in Customer Portal where contact handle was being passed instead of the contactId when getting Services
  5. Hello Everyone The latest version of Hornbill User Tool (515) has been released to live. Release Notes for this release are as follows: Change {#CH00143865} Check mailbox rights when getting Folders List
  6. Hello Everyone The latest version of Hornbill ESP (2645) has been released to live. Release Notes for this release are as follows: New Added new API operations system::bookmarkHistoryList, system::bookmarkHistoryDelete and system::bookmarkHistoryClear Added new operation system::bookmarkHistoryAdd to support bookmark history tracking Change The operation activity::workspaceGetList now has the option to exclude workspace owner presence information from the results, this can help with performance when presence information is not required. Tasks for Entities will not check for appointments anymore. It returns all task types (performance optimisation) The operation bpm::processResume now has the option to work asynchronously, this is currently controlled by an experimental flag. The operation tasks::taskComplete now processes flwocode and bpm operations asynchronously improving the responsiveness to the user when completing a task or approval Fix Session folders are now cleaned up for cloned sessions
  7. Hello Everyone The latest version of Hornbill User Tool (512) has been released to live. Release Notes for this release are as follows: Change Main link in the Hornbill Logo goes to the default view rather than Newsfeed Updated AngularTrap 3rd party lib to the latest version (2.3.8) to fix a time picker selector issue.
  8. Hello Everyone The latest version of Hornbill ESP (2635) has been released to live. Release Notes for this release are as follows: New It is now possible to suppress table rights when calling session::getSessionInfo Optimized response time/performance of activity::newsFeedQuery operation The operation data::sqlQuery now returns timing information relating to the query execution and results processing phases Change The operation system::logMessage now operates asynchronous to save the caller from having to wait for the message to be transferred to the log service Improved performance of newsfeedQuery, implemented activity visibility state caching
  9. Hello Everyone The latest version of Hornbill User Tool (509) has been released to live. Release Notes for this release are as follows: Change As a Co-Worker I would like to prevent from text being treated as wiki text Displaying Completed On in Activities list items Fix Translation for ''Translated by'' was not translatable. Forwarding or replying an plain text email will remove the formatting
  10. Hello Everyone The latest version of Hornbill Admin Tool (474) has been released to live. Release Notes for this release are as follows: Change Group select filter is now Starts With no Contains so that more generic words can be used to get the correct Group. If you want to use Contains then prefix your search term with a %
  11. Hello Everyone The latest version of Hornbill Service Manager (846) has been released to live. Release Notes for this release are as follows: Fix Cannot view active requests on All My Requests
  12. Hello Everyone The latest version of Hornbill Service Manager (845) has been released to live. Release Notes for this release are as follows: Fix Search for a site in Progressive Capture is no longer filtered
  13. Hello Everyone The latest version of Hornbill Service Manager (844) has been released to live. Release Notes for this release are as follows: Fix Fixed infinte loop issue in Portals Infinite loop causing server crash. Performance related change around only returning services once on portal home page
  14. Hello Everyone The latest version of Hornbill Admin Tool (473) has been released to live. Release Notes for this release are as follows: New Ability to see time taken when Querying using Direct Database Adv Analytics - Widgets: Added support for date period filtering to SQL Group By Chart Reporting - Reports : Added support for Is Null and Is Not Null to filters. About Dialog now shows live and cached server build version. System - Data - DB Direct : Allow query exec of highlighted SQL by line. App Store - Subscription View : Added application subscription usage table. Experimental - Entity Viewer - Allow user to save entity view after moving nodes. (available after Hornbill ESP build 2613) Change Workflow - BPM Editor: remove ce-4 connection check Update styling of new Database Query time Workflow - BPM Editor: Rework parallel node auto sizing System - Data - Profiles : re-work some of the profile tree control styling and usability Fix Issue loading login page Workflow - BPM Editor: connection validation. Issue with microsecond to duration filter System - Org Data - User View: Re-work view visibility logic so does not throw error if you have no more licences when viewing existing user. Workflow - BPM Editor: connection validation. Issue with Disconnected Popup and it would not allow you to reconnect. When trying to set a site floor the name would be used instead of the inputted value. System - Data - Profiles : Update profile displayname in the profile tree after changing it Unable to select an application when managing an application role.
  15. Hello Everyone The latest version of Hornbill Service Manager (843) has been released to live. Release Notes for this release are as follows: Change Service Level Calendar renamed to Working Time Calendar Fix Reverting removal of ordering on snippets list Service Details for readonly viewers were not shown correctly Error when click on "Awaiting Feedback" button on portal There was a scenario where the request type was not set when selecting a catalog item from the service list in progressive capture Priority now filtered in ascending order in the portals the same as it is in the main user app for progressive capture flows Remove JS that sets h_datelastmodified after each action. This is already catered for by each respective Flowcode. This removes unnecessary/duplicate API calls on each action and is the cause of 'Superfluous update' issue.
  16. Hello Everyone The latest version of Hornbill User Tool (503) has been released to live. Release Notes for this release are as follows: New As a Co-Worker I would like to have a default view (depends on server build > 2613) Change About view is now taking server details in real time New style for the Main Profile Menu (logout) Fix Progressive Capture is not stopping in auto mode when custom form has flag set to stop Workspace Search was calling twice the same query
  17. Hello Everyone The latest version of Hornbill ESP (2625) has been released to live. Release Notes for this release are as follows: New Added basic security event logging in advance of admin tool update for security event reporting The through-stack trace now includes the query name for data::queryExec indexer::indexSearch now returns the total number of items found that match the search criteria indexer::indexSearch now returns information about how long the index search took to execute Added options to set default view in Collaboration Core espquery - admintoolGetEntityViewState - to fetch view state of an entity Change Added translations for admin tool appstore app subscription table Fix Optimized performance for activityStreamQuery where a large number of comments were present The operation indexer::indexSearch has been limited to return a maximum of 500 items in a single API call, you can use paging read out larger result sets. There is better range checking on indexer::indexSearch operation. Some searches were taking a large amount of time to process and were running slowly with high CPU usage. This was caused by unneeded processing of search results. Very significant performance improvements on large data sets have been made
  18. Hello Everyone The latest version of Hornbill ESP (2612) has been released to live. Release Notes for this release are as follows: New The operation activity::workspaceGetList now caches its results for faster retrieval. A new optional parameter 'ignoreCache' can be set to true in order to defeat the caching and always query the database. Change Optimized conversations, participants and unread counter query for conversatiojnGetList Optimized unread counter query for workspaceGetList The operation activity::workspaceGetList as been expanded to give the caller the option to not query unread counters. This is true by default for backwards compatibility but gives the caller the option to reduce load on the system if they do not need unread counters. The operation activity::workspaceGetList has been optimized for performance making us of memory caching in order to reduce the high frequency use of the underlying database server. Message notifications that are not mentions and are older than maxDismissedMessageAge (2 days default) are now purged from cache. Mention history is still maintained for maxMessageAge as before Language string queries have been optimized and are now cached, this means when a UI screen is loaded the database is no longer queried for string translations, this is now served from memory cache which should improve load time performance. Fix MIME Encoded email messages that are attached to other messages are now named with a .eml extension instead of a .msg extension. This change allows attached mail messages to be opened in Outlook and other external email clients Reporting Templates - Report charts tick ordering (asc/desc) by value
  19. Hello Everyone The latest version of Hornbill Customer Manager (188) has been released to live. Release Notes for this release are as follows: Fix Application was loading wrong translation strings
  20. Hello Everyone The latest version of Hornbill Document Manager (229) has been released to live. Release Notes for this release are as follows: Change Open all links in documents in a new window
  21. Hello Everyone The latest version of Hornbill User Tool (498) has been released to live. Release Notes for this release are as follows: New Workspace List shows refresh button option Change As a Co-Worker I would like to see the completed tasks sorted by completed date Fix In Tasks Board List - Unable to edit Assign to Is Group Unable to open attachments with hash (#) characters in them BPM HUD Flickering on updates Conversations View was not catching server errors properly Spelling mistake in Suspended Account Alert (depends on server upgrade too) Dates problem in New Activity from Calendar Radio Buttons in form Designer are selecting first option by default Unable to comment or like a post if is in an Organisation
  22. Hello Everyone The latest version of Hornbill ESP (2608) has been released to live. Release Notes for this release are as follows: New When using E-mail routing rule expressions, the case insensitive behavior of the LIKE operator only applied to US-ASCII A-Z/a-z, all other characters would require binary matches. We have now implemented case-insensitive LIKE matching for all Latin character sets including Cyrillic, Greek, Coptic, Armenian and Georgian as per UCS-2 Level 7.3. While this does not expand the case-insensitive matches for languages that require Case Folding or Semantic normalizing, this does expand the usefulness of LIKE expressions considerably beyond the previous implementation of US-ASCII only case insensitive matching. Added experimental flag - experimental.feature.showPluginsInCollaborationCore - Flag to show/hide the areas in the Collaboration Core that were added by other applications. This will not affect the functionality Fix New Email List query was not getting properly the Order Direction parameter Invoking library::documentUpdate operation multiple times with exactly same file content incorrectly updates the CAFS Administration Tool had hidden Advanced Analytics and Reporting from the Collaboration Application.
  23. Hello Everyone The latest version of Hornbill Timesheet Manager (47) has been released to live. Release Notes for this release are as follows: New Added All Values Report to Entity Time Viewer Change Reports time is now showing values based on time format Report View component now displays hand cursor over the time Fix Time viewer was showing blank if no time was set. Is now showing 0 Failure in some cases when trying to add a value to the timesheet from an external source if timesheet was not created before. Report not working for Groups Entity report was showing wrong Category Name when filtered by Category Setting value to 0 did not work Category Selector shows the button "Unset" when is not needed Time Picker plugin will not be displayed in the Task if the Time Spent option is not displayed. Timesheet Plugin Button was not setting time properly if user in a different time zone
  24. Hello Everyone The latest version of Hornbill Admin Tool (466) has been released to live. Release Notes for this release are as follows: Change Advanced Analytics - measures view - remove clientside tz formatting from list dates as api is doing it already. Fix Regression - Date formatting methods. Dates using OS datetime tz + session tz instead of UTC datetime + session tz. Adv Analytics - Chart Widget - Measure Type chart set sample limit to 1 million as workaround for api issue (need api fix) Workflow - BPM Editor - Variable Picker form position out of sync when scrollbars are active. Workflow - BPM List - Rename process showed process id instead of title in the rename box. Adv Analytics - Chart Widget - Do not attempt to fetch data until datasource is setup correctly.
  25. Hello Everyone The latest version of Hornbill ESP (2607) has been released to live. Release Notes for this release are as follows: New new table h_sys_entityviewer_states to store entity viewer info for app / entity The service will no longer defer application cache reloads because of locking, application caches will be reloaded instantly. Application cache has been re-implemented with a lock-free scheme to remove the possibility of an application context from being reloaded after an update. Previously in some rare cases, an application update would fail to apply roles and rights properly after an update because of application resource locking which would require people to log out and back in again, this is now no longer required. Change getApplicationStrings logs the queried strings if no matches found Depreciated the operations admin::devAppLock and admin::devAppUnlock as these are no longer used or relevant to the platform operation Fix The operation admin::getEntityList now correctly excludes special items when the option is set to do so
×
×
  • Create New...