Dan Munns

Hi, Yes the notifications need to be sent after each task is complete as one of the tasks will be carried out outside of the service desk and will not impact us until after the users start date (when the call from our point of view is closed). Thanks for the help guys

Thanks Victor, I tried only having one email notification but as they are in a parallel workflow it gave me an entangled paths error. I take it the mailbox mentioned in the options is the send from mailbox then?

Good morning, I have made changes to a progressive capture custom form and now when I try and close a task I get the following errors. I have checked the BPM/Email template/everything else I can see listed in the errors and can see no missing/incorrect info I have also turned the BPM and progressive captures off and validated them and then switched them back on with no change. Someone please help! (also apologies for the amount of screen shots)

Hi, I have added our company logo to the portal but the size of the header is interfering with the title text on the page. Even if I set the logo size to 22px the header still cuts the text. The current logo size is 50px and the title text look like so: This is the best I can get it after a bit of messing around with the logo size and amount of blank space under the logo. Also, is there a way to change the Hornbill logo to our own in the service desk view? Thanks