Lyonel Posted October 28, 2016 Share Posted October 28, 2016 Hi, On our instance we don't seem to be able to send e-mails outside our organisation when using the email functionalities in service manager... Anybody faced a similar issue in the past? Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 30, 2016 Share Posted October 30, 2016 Hi Lyonel, I've not come across issues with this myself. We use emails quite extensively on our own instance for external notifications. Is this when sending emails from within a request? Regards, James Link to comment Share on other sites More sharing options...
Lyonel Posted October 31, 2016 Author Share Posted October 31, 2016 Hi @James Ainsworth, it turns out it was a setting on our relay settings. After adding hornbill IP address, things worked out. Did not have time to update this thread last week, sorry. But our problem is resolved 1 Link to comment Share on other sites More sharing options...
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