Assigning asstes to basic users

[m.vandun]

Hi,

I'm unable to assign assets to basic users. I was able to do this before. Has anything changed?

Mark

[ArmandoDM]

Hi @m.vandun

we will look into it and get back to you ASAP.

Regards,

Armando

[ArmandoDM]

Hi @m.vandun,

I cannot replicate this problem. Can you please provide more details about it?

Are you setting "Owned By" and/or "Used By" properties to a basic user?  Can you see any error in the browser or in the  log file?

Regards,

Armando

[m.vandun]

Hi Armando,

I've created a screencast for it: http://screencast.com/t/lVpNi0Vx

It happens for both owned by and used by, I was able to add these before. Also when 

Hope this helps.

Mark

[m.vandun]

Hi Armando,

This can be closed. It seems my colleage had archived the Basic users. Reactivating them solved the problem.

Thanks for your help.

Mark