Service Portal Address

[Everton1878]

Hi,

Is there a way that we can give a shortened Service Portal address to our users?

We're looking at creating a DNS entry to shorten it to Portal or Helpdesk or something along those lines

Can we point to a static IP address from our side that will resolve to https://service.hornbill.com/<instancename> ?

thanks,

Pete

[Martyn Houghton]

@Everton1878

Pete

Might be worth looking at post below to see whether it would satisfy your requirement. This is something we discussed with Hornbill and is something we are planning to implement when I get a moment.

Cheers

Martyn

 

[Everton1878]

Thanks @Martyn Houghton I was sure I'd seen or heard something about custom domains or similar but I was having trouble finding the info