Everton1878 Posted September 14, 2016 Posted September 14, 2016 Hi, Is there a way that we can give a shortened Service Portal address to our users? We're looking at creating a DNS entry to shorten it to Portal or Helpdesk or something along those lines Can we point to a static IP address from our side that will resolve to https://service.hornbill.com/<instancename> ? thanks, Pete
Martyn Houghton Posted September 14, 2016 Posted September 14, 2016 @Everton1878 Pete Might be worth looking at post below to see whether it would satisfy your requirement. This is something we discussed with Hornbill and is something we are planning to implement when I get a moment. Cheers Martyn 1
Everton1878 Posted September 14, 2016 Author Posted September 14, 2016 Thanks @Martyn Houghton I was sure I'd seen or heard something about custom domains or similar but I was having trouble finding the info
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