Everton1878 Posted September 14, 2016 Share Posted September 14, 2016 Hi, Is there a way that we can give a shortened Service Portal address to our users? We're looking at creating a DNS entry to shorten it to Portal or Helpdesk or something along those lines Can we point to a static IP address from our side that will resolve to https://service.hornbill.com/<instancename> ? thanks, Pete Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 14, 2016 Share Posted September 14, 2016 @Everton1878 Pete Might be worth looking at post below to see whether it would satisfy your requirement. This is something we discussed with Hornbill and is something we are planning to implement when I get a moment. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
Everton1878 Posted September 14, 2016 Author Share Posted September 14, 2016 Thanks @Martyn Houghton I was sure I'd seen or heard something about custom domains or similar but I was having trouble finding the info Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now