flanderp Posted June 23, 2016 Share Posted June 23, 2016 Hi, I have a resolve times of high 1 hour, medium 1 day, low 3 days. When i set to low my resolveby time is seven days not three ? If i escalate the priority to high the resolve date and time does not change it stays at 7 days. Is there a document or video that explains how this works Thanks Paul Link to comment Share on other sites More sharing options...
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