method searchRequests

[Giuseppe Iannacone]

we were used to call this api call method since a couple of years ago.
it seems now it's no more working the same way it was in the past.
I have to assume to no more use this method and switch instead to an official supported method? or am I wrong?
thanks

[ArmandoDM]

Hello @Giuseppe Iannacone

I hope everything is going well for you.

As far as I can see the method is still there and it has not been changed in a long time.

Can you be more specific on 'its no more working the same way it was in the past' ?
Is there any input/output you were expecting and they're not the same ?

Thank you 

Armando

[Giuseppe Iannacone]

@ArmandoDM 
Ciao Armando, is good to "talk" with you again, all is fine thank you and of course I wish is it the same or better for you.

we used the method to search some text within the summary or in the request description, now if i search for a string that I'm sure is there, I'm getting no results.
 

[Giuseppe Iannacone]

@ArmandoDM forget about my question, I've got the point, since I've changed the user and the related api key when using the method, I was not getting the expected result because the user it self didn't had the right permissions to see the requests I was searching for.
Thank you anyway and sorry for the "silly" question.

[ArmandoDM]

Ciao @Giuseppe Iannacone

nessun problema, sempre a disposizione.

Grazie

Armando

 

[Giuseppe Iannacone]

@ArmandoDM 

sei il numero 1!!!
a presto!