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Auto reports have not come through to mailboxes


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Hi,

We have a number of scheduled reports that run at 8pm in the evening. I can see the reports spawned as normal yesterday, but the receiving team has only received one email / one report. However there are a total of 6 reports that I can see generated the report last night and should have emailed out. Are there any issues at all please? These are back end reports that are sent from donotreply-mse@live.hornbill.com

Many thanks

Adrian

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Hi Adrian,

There are know known issues at the moment and nothing was detected over the last couple of days. If it still isn't emailing out scheduled reports can i suggest raising a request with support so we can examine your setup/logs.

Cheers

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