New UI - Display issues in Edge

[Paul Taylor]

Have until recently refrained from moving to the UI, but I have now moved and am unable to rollback.

I may have missed some notices about this but getting an unworkable display when creating new tickets...see screenshots.

This is within the latest version of Edge.

 

Any help available before the rest of the IT organisation are forcibly moved into the new UI?

 

Thanks in advance

[AlexTumber]

@Paul Taylor thanks for your post.

Can I ask if you have this application setting enabled in service manager?

guest.app.experimental.enableProgressiveCapture2

Alex

[Paul Taylor]

@AlexTumber

We didn't, but I have just switched on and the progressive capture window is now displaying as expected 

Thanks for quick reply....we can now move into the brave new world !

[AlexTumber]

@Paul Taylor that's great, thanks for confirming.

This setting will be removed shortly to avoid confusion as the default now for all customer instances is to use Intelligent Capture v2.

Alex