Wiki Markup issue within Service Manager Request Detail fields

[samwoo]

Good afternoon,

Reporting this as a defect, when editing the labels within Request Details.

• If the field is NOT a custom field, Wiki-Markup is being applied
• However, when applying Wiki-Markup to Custom Fields in the Request Details, the formatting is not being rendered.

Not sure if I am explaining myself clearly, but see this screenshot:

As you can see the Field Labels for the standard Change fields (regardless of whether I have changed the labels or left them as default) are correctly displaying in Bold, but where you see the triple single quote(s), these are Custom Fields, and the issue is reproducible for any Custom Fields added to the Request Details.

[Jim]

I had to use <span style =""</span> to get most of this working  

for example: <span style="font-weight:700">Summary</span>     

But agreed its either a defect or not intended but hopefully this will help you achieve what you are trying  

[samwoo]

Thanks @Jim, I discovered that myself after making this post lol!

<span style="font-weight:bold">Associated Service Request / Incident / Release / Problem reference number</span>

Works a treat, will use this for now.

I guess at some point we'll need to create a new post requesting for field formatting options to be included when editing Request Detail fields, to negate the need to do this. Someone recently requested for extra Request Details functionality in another thread, so might make that request there.