Why are the supplier addresses are greyed out?

[Art at BU]

Hi,

We are not yet using the Supplier Manager App in Hornbill but I am investigating it's potential for us. I have noticed that although the Supplier Manager app appears accessible the address fields on Suppliers are greyed out. Is there a way to make these fields editable or does the app need to switched on somehow?

Thanks,

Art
 

[samwoo]

Hi @Art at BU,

Can't be 100% sure but it looks like the Address fields have been set to hidden/disabled?

If you Apply changes or cancel out updating the fields, you should see a "Design Form" button somewhere in the Address region when you can activate these fields.

If you cannot see it, I think there is a role required to grant that access but not entirely sure at the moment which one it is.

Thanks,

Samuel

[AlexTumber]

@Art at BU thanks for your post.

The address fields will either be hidden/disabled as suggested, or just set to not show unless they contain data. This can all be configured in the settings for each individual field.

Alex