Sam P Posted December 19, 2023 Share Posted December 19, 2023 Wracking my brains as to why the Mark Response Timer node is not working in this Workflow. I have added the outcome to the Timeline which indicates its worked, but in the Request and the Request List its showing as ongoing. I've even (previously) tried preceding it with a Get Request Information node. Can anyone spot what I might have missed? Link to comment Share on other sites More sharing options...
Sam P Posted December 19, 2023 Author Share Posted December 19, 2023 Done some more testing on this, when I use the Copy Request feature in Service Manager to create a new Request on this specific catalog item, the Response time IS marked, but I have no branches or specification in the Workflow to separate the actions based on Source. Can anyone replicate? Link to comment Share on other sites More sharing options...
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