will.good Posted November 14, 2023 Posted November 14, 2023 Hi, Can we request that Session User's Handle be added to the list of variables available please? We use handle as 'Preferred First Name' in our Org and our agents would like be able to sign off emails using this instead of their legal name.
James Ainsworth Posted November 14, 2023 Posted November 14, 2023 Hi @will.good The Session User's name {{session.Name}} contains the user's handle. Let us know if that is what you're looking for.
will.good Posted November 16, 2023 Author Posted November 16, 2023 On 14/11/2023 at 21:57, James Ainsworth said: Hi @will.good The Session User's name {{session.Name}} contains the user's handle. Let us know if that is what you're looking for. Thanks James - this is exactly what I was after
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