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Posted

Hi,

Can we request that Session User's Handle be added to the list of variables available please?

We use handle as 'Preferred First Name' in our Org and our agents would like be able to sign off emails using this instead of their legal name.

image.png.1a41d1d93542d87521e5fcc031c243a1.png

Posted
On 14/11/2023 at 21:57, James Ainsworth said:

Hi @will.good

The Session User's name {{session.Name}} contains the user's handle.

image.png

Let us know if that is what you're looking for.

Thanks James - this is exactly what I was after :)

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