Nikolaj Posted October 19, 2023 Share Posted October 19, 2023 Hello Support, I have a question regarding Workflows and Hornbill Automation. Is it possible via the Workflows that i force a Request Owner to add an attachment? I can only find the option for remove. Thanks Nikolaj Link to comment Share on other sites More sharing options...
Steven Boardman Posted October 19, 2023 Share Posted October 19, 2023 @Nikolaj there is a Suspend workflow option to wait for an attachment to be added to the request You can use the focus option to have the request show the attachment action on the action bar, and if needed use the Notice feature to signpost what needs to be added. 1 Link to comment Share on other sites More sharing options...
Nikolaj Posted October 19, 2023 Author Share Posted October 19, 2023 Hi @Steven Boardman Thanks, that was exactly what I was searching for. Best regards Nikolaj Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now