Preview new GUI ending a chat

[Martin.bowman]

Hi, 

Apologies if I have missed this elsewhere, but when using Live Chat and wishing to finish the chat at the end there doesn't appear to be a means to finish, when using the preview new GUI.  There is either Cancel or Raise Request, I don't wish to do either. Is this a known issue or have I missed something.

Thanks

Martin

[TrevorHarris]

Hi,

There is no difference in Livechat between the old and new UI.  The Mark as Resolved button will be available in both, possibly the chat session was already closed by the other user, in which case the Chat would be already closed so the button won't show

Thanks

Trevor

[Martin.bowman]

Thanks @TrevorHarris for the confirmation