How to use webhooks?

[lee mcdermott]

Hi,

I am trying to configure a webhook. But cannot find any info on how to actually use one that has been set up under webhooks?

I assume it is via a cloud automation node?

I am trying to update a team channel with some info when we run an autotask for a Major Incident. I have created a web hook with the target URL set as that of the webhook configured at the teams channel end.

How do I then trigger the webhook to send any information I want to populate the team channel?

thanks

lee

[Gareth Cantrell]

Hi Lee,

Webhooks are not called from workflows.

They are triggered based on events which occur in the system. You can select the event which will trigger the webhook by using the "Event Source" field.

There is some detailed documentation here: https://docs.hornbill.com/esp-config/integration/webhooks

I'd recommend using request bin (as detailed in the docs) or webhook.site (my preference) to test.

Generally, you will need an intermediate system to process the webhook data (we use Python scripting hosted in Azure Function Apps for processing webhooks in our instance)

[lee mcdermott]

@Gareth Cantrell

 

ah thats great many thanks for that.

 

lee