Is it possible to add a shared mailbox or external email address to a report schedule?

[Estie]

Hi,

I would like to schedule a report via email and send it to an internal shared mailbox but the save option does not activate if I add the shared mailbox.

I only seem to be able to add an email address of a current co-worker.

Is the shared mailbox treated as an external email address (as in the BPMs)?

Is this possible?

Thanks

[Steve Giller]

4 minutes ago, Estie said:

I only seem to be able to add an email address of a current co-worker.

Technically I believe you are adding Customers (which you can match against by email address) not email addresses themselves so the recipient must be a Customer - you could create a User with the email address of the shared Mailbox, this could be a Basic User (Co-Worker) or a Guest User (Contact)

Alternatively you could set it to email yourself (or another existing User) and set up an Outlook Rule to automatically forward the email if you didn't want a "dummy" User.