Sana Posted September 21, 2023 Share Posted September 21, 2023 Anyone aware of another role that grants re-open access without giving rights to cancel also? Link to comment Share on other sites More sharing options...
Steve Giller Posted September 22, 2023 Share Posted September 22, 2023 I think that Custom Roles are what you are looking for here. Details on how to create them are on the Roles wiki page. From the description you may simply be able to make a copy of the Service Request Full Access Role and remove the Cancel Service Requests right. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now