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Issues with FAQ link after logging in with MFA


Emily Patrick

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Hi, 

We've noticed if you click on a link to a FAQ that is visible from the Home Portal, and you've not already logged into Hornbill, when you complete the login/MFA challenge, the reference for the FAQ is removed in the URL, and we are presented with the Services page instead. 

Below is an example of the URL as it should be, and then what we get when we log in after completing MFA. 

image.png.c3a299826017b0fec7ec31f39014062a.png

 

image.png.82d6a875e757e4a32a0af6f539386336.png

 

Does anyone have any ideas why this is happening? 

Once logged in, if we click the link for the FAQ it takes us directly to it, no problem. 

We are using some of these links in comms outside of Hornbill for our users, and if they click it, MFA, and then not get it, it's going to generate more calls to us.  

 

Many thanks

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Hi,

Currently, any query params in the URL (the portion after the question mark) are not retained when logging in which is causing this problem, this has been fixed in a forthcoming release of the core-ui which should be available in the next week.

Sorry for the inconvenience

Thanks

Trevor

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