HHH Posted August 15, 2023 Share Posted August 15, 2023 It would be a nice feature to be able to set/activate email notifications if someone mentions me using @ We have several analysts who don't work full time in Hornbill and it would really save them a lot of work if they don't need to access Hornbill again and again just to check notifications (Some of the staff currently use the phone app to get notifications as a workaround but they prefer emails) 1 Link to comment Share on other sites More sharing options...
Victor Posted August 15, 2023 Share Posted August 15, 2023 @HHH is this part-time work some sore of "on demand" work? Meaning these users only work when it is requested of them? Trying to understand why this "need to access Hornbill again and again" ... Link to comment Share on other sites More sharing options...
HHH Posted August 16, 2023 Author Share Posted August 16, 2023 On 8/15/2023 at 1:59 PM, Victor said: @HHH is this part-time work some sore of "on demand" work? Meaning these users only work when it is requested of them? Trying to understand why this "need to access Hornbill again and again" ... @Victor More of an "On demand" work, they have other tasks but are assigned tickets now and then but not often enough to be logged into Service Manager all the time 1 1 Link to comment Share on other sites More sharing options...
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