Project Online to Hornbill Notify PM

[Ann]

Afternoon All

Hope you are all well.

Please would it be possible for your help/advice?

We are currently using Microsoft Project Online which feeds into Hornbill Project Manager.  On a new task there is the option "Notify Project Manager on completion", however when a task is feeding from Project Online this option is being disabled so the project managers are not notified when the task is complete.  I logged this with support who have advised to make sure that the option app.com.hornbill.projectmanager.projectTasks.notification.notifyProjectManagerOnCompletion is switched on, which it is.  Does anyone have any other ideas please on how we can stop the "Notify PM" button from being switched off please?

Kind Regards

Ann

[Steve Giller]

@Ann It sounds like whatever you are using to create the Task via ProjectOnline is not setting the notifyProjectManagerOnCompletion parameter, which defaults to off.

This would be something to take up internally with whoever maintains the integration.

 

[Ann]

Afternoon @Steve Giller

Hope you are well.

I did wonder if it would be at the Project Online side, thank you.  I will speak with our Project Online team.  

Hope you have a wonderful rest of day.

Kind Regards

Ann