Enhancement: Restrict visibility of employee portal widgets

[Gareth Cantrell]

Something we would find very useful is the ability to have subscribers for portal widgets, in much the same way as we have for services.

We have a number of 3rd parties who work with us and require access to our portal to raise requests and would like to only show specific information to these users.

For example, we have a links widget which shows links to internal sites which ideally should be hidden from these users.

We also have some "buttons" in a links widget which allows users to navigate to our Facilities and HR domains and would also like to restrict visibility of these.

Having the option to subscribe certain groups of users would allow us to effectively hide widgets such as these from users not in the correct Company/Department/Group/etc.

[James Ainsworth]

Hi Gareth,

Thanks for your post.  Are these 3rd parties not using the Customer Portal (for external contacts) which is separate from the internal Employee Portal?

[Gareth Cantrell]

@James Ainsworth We've looked at the customer portal.

Unfortunately, we will not be allowed to present that to any partners as it does not follow our approved guidelines for colour schemes and is not customisable (for example, all the service icons are a blue-ish colour).

Additionally, all our partners are already part of our core SSO and already imported as basic users (as we could not have gone live without offering them support).

Aside from that, having the ability to control widget visibility by group would also allow us to selectively show widgets to different groups of employees.