QEHNick Posted May 26, 2023 Share Posted May 26, 2023 Good day everyone, Is there a reason why I do not see all of my "groups" in the "Add To: section of templates when creating or editing a new email template? I see 9 out of 23 possibilities. Link to comment Share on other sites More sharing options...
Steve Giller Posted May 26, 2023 Share Posted May 26, 2023 With the screenshot being cropped so tightly I can't tell where in the Product you are - and that's not the view I get from Admin -> Email -> Templates. Could you clarify exactly what and where you're editing, please? Link to comment Share on other sites More sharing options...
QEHNick Posted May 26, 2023 Author Share Posted May 26, 2023 My apologies, I'm in the inbox. Creating a response template from the compose section. Link to comment Share on other sites More sharing options...
James Ainsworth Posted May 30, 2023 Share Posted May 30, 2023 Hi @QEHNick I've had a look and for my test user, the list of groups on the email templates matches the list on the user profile. It would be interesting to see if these two lists match with you and if you can identify a particular group that is not being displayed in both lists in order to try and identify what is unique about that group. Link to comment Share on other sites More sharing options...
QEHNick Posted June 2, 2023 Author Share Posted June 2, 2023 Bingpot! That's exactly what it is. Link to comment Share on other sites More sharing options...
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