George Zippo Posted May 10 Share Posted May 10 Hi, It would be great if in certain circumstances we could use the BP to prevent our agents from changing sub-statuses manually, like we are prevent certain actions from being available: For example we would prefer to not allow an agent to set the Sub-Status to 'In Progress' when there is no Owner Assigned. This would be similar to how we prevent the Resolve action not being available without an owner. Has anyone else achieved something similar or would this be considered an enhancement/new feature request? Link to comment Share on other sites More sharing options...
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