Jump to content

Lock Sub-Statuses using BP

Recommended Posts


It would be great if in certain circumstances we could use the BP to prevent our agents from changing sub-statuses manually, like we are prevent certain actions from being available:

For example we would prefer to not allow an agent to set the Sub-Status to 'In Progress' when there is no Owner Assigned.

This would be similar to how we prevent the Resolve action not being available without an owner.

Has anyone else achieved something similar or would this be considered an enhancement/new feature request?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...