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Explorer and Service Statuses


George Zippo

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Our agents would find it really useful to quickly identify Services Statuses via the explorer view.

As an example if I am working on a request and I navigate to the explorer:

image.jpeg.df76ae4d70c492b0f31fa18e658453a1.jpeg

Cloud Hosting could be set to "Impacted" or "unavailable" but I cannot see that from this view.  It would really add value if I could immediately see the Service Status of linked services by some kind of symbol or colour coding.

This is similar, but not the same, as one of the items in this thread where I mention the details section would be a great place to capture some additional key Service information:

 

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