Malcolm Posted March 8, 2023 Share Posted March 8, 2023 Once the ticket is logged is it possible to only display only the Questions that were answered, and not include those not answered? Link to comment Share on other sites More sharing options...
David Hall Posted March 8, 2023 Share Posted March 8, 2023 Hi @Malcolm Within the admin view for service manager you can search application settings for 'hideUnansweredQuestions' which should give you the settings to achieve this. Kind Regards, Dave 2 Link to comment Share on other sites More sharing options...
Malcolm Posted March 8, 2023 Author Share Posted March 8, 2023 Excellent, thank you. Link to comment Share on other sites More sharing options...
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