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Service Manager

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Unable to log into instance

Ketan.lakhani

By Ketan.lakhani
February 2 in Service Manager

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Message added by Deen, February 2

~~A number of Hornbill instances are currently down . We are aware of the problem and are working on a solution with the highest priority.~~

Service has been restored and we will provide a detailed root cause shortly.

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Ketan.lakhani

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Ketan.lakhani

Posted February 2

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Posted February 2

Error on login into instance.

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Emily Patrick

Posted February 2

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Posted February 2

Yes, us too. I've logged a support ticket with them about it

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Deen

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Deen

Posted February 2

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Posted February 2

All, we are working on a solution and I'll have a further update as soon as possible.

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Feb 2 Deen featured and pinned this topic
Feb 2 Deen unpinned this topic

Ketan.lakhani

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Ketan.lakhani

Posted February 2

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Posted February 2

All working now.

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Deen

Experienced

Deen

Posted February 2

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Posted February 2

All instances should now be back up and running. We apologise for the disruption caused here and I'll have a root cause analysis posted shortly.

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