Human Tasks - Can they be automatically completed

[Salma Sarwar]

Hi,

 

We have two parallel tasks for two different teams we were wondering whether it is possible to complete a task automatically if the other team has rejected their task.

 

Kind Regards,

 

Salma 

[Steve Giller]

I'm afraid not - these are Human Tasks, and therefore must be completed by a Human.

[Salma Sarwar]

Thanks Steve, would you recommend using the authorisation node instead? 

 

Kind Regards

[Gerry]

@Salma Sarwar

"two parallel tasks" - you can put timeouts on human tasks, you can also organise your task assignments to groups instead of individuals to ensure there is never a likely hood of no one being able to complete them when needed.    From what I can remember, there is also a super-user override you can complete the outstanding tasks that way. 

If authorisation function works better for your use case, I would use that. 

There are many ways to achieve these things, you can just re-adjust your approach to get what you need. The question is, what is the business scenario that would lead a business process to stall because a human task you have assigned cannot be completed - understand that and design that possibility out of the workflow. 

Gerry