Ben Maddams Posted October 14, 2022 Share Posted October 14, 2022 Hello, Yesterday we started to experience failing importing any mail across our account mailboxes into HB. So far we've confirmed the authorisation account is working, we can log onto the mailbox in 0365 and confirmed the mails are present. The account is not locked or subject to MFA. Our environment has not gone through any network/account changes so we're at a loss at why this is not longer functioning. When testing the mail connector, we receive the following. Has there been any changes we should be aware of that might has caused this to stop? Our change calendar for yesterday was completely empty so no modifications have been made to either HB or our M365 tenant. Link to comment Share on other sites More sharing options...
Keith Stevenson Posted October 14, 2022 Share Posted October 14, 2022 @Ben Maddams Please see below (Note that we did email all Primary Technical and Secondary on September 23rd about this and you should discuss with them the below notification) Kind Regards Link to comment Share on other sites More sharing options...
Ben Maddams Posted October 14, 2022 Author Share Posted October 14, 2022 Hi Keith, Thanks for the swift reply, it is very much appreciated! We noticed the outgoing mail can still be sent out without any modifications, I'm assuming we don't need to adjust the Outbound Smart Host config if it continues to work as intended? Many thanks, Ben Link to comment Share on other sites More sharing options...
Keith Stevenson Posted October 14, 2022 Share Posted October 14, 2022 Ben, Thanks for the reply. Outbound email will not be effected by the MS Change. Kind Regards Keith Stevenson Link to comment Share on other sites More sharing options...
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