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Duplicate Records in a Report

Andrea Packham

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I am not very experienced in writing reports, but have copied another report and amended to get a list of open  calls by analysts who work across different teams,.

The report has run but is listing the same call reference a number of times and I am not sure why.

The tables used are 


The columns are



The filter is 





Everything works as I want apart from duplicate records - I have attached a screen shot of the part of the reports - 

Does anyone have any ideas why?

open calls.PNG


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Hi Andrea,

It might be because you are reporting off 3 tables and haven't setup table joins. What are the table joins In the view where you setup the tables and select columns? (if you select any of the secondary tables it should show join filter)



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