Llyr Posted October 6, 2022 Share Posted October 6, 2022 Hi, We have had reports from our customers that they are no longer able to open our FAQs, they get the following error. Everyone who has the issue have the following roles and are just basic users. I have tested the FAQs with people that have and user account and they dont get the error. Has anything change or as we missing a role? THanks Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 6, 2022 Share Posted October 6, 2022 Hi @Llyr Thanks for your post. The roles that you have should be more than enough for a basic user on the Employee Portal. Can you confirm if the users that have reported this are subscribed to the service that has published this FAQ? Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 6, 2022 Share Posted October 6, 2022 Hi @Llyr I have managed to replicate what you are experiencing. I've fed this back to the development team for investigation. Link to comment Share on other sites More sharing options...
Nanette Posted October 7, 2022 Share Posted October 7, 2022 Hi @Llyr We have identified a defect and have applied a fix to resolve the issue with FAQS. Many thanks, Nanette 1 Link to comment Share on other sites More sharing options...
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