Jump to content

Report not outputting whats in the database


Llyr
 Share

Recommended Posts

Hi,

Im trying to report on tickets that has specific information in a customer field.

I have build a report with the following filters, but i get no returns, but i know calls should be returned.

In the report here are my settings:

image.thumb.png.93f1c8e7982eafc498dd15ade683c026.png

I know there should be data here because when i run a query in the Database direct area i get outputs :

image.thumb.png.86907f2741ab1fb0965d2b2946c1f728.png

What am i doing wrong??

 

Cheers

Link to comment
Share on other sites

OMG so simple, thanks.

Any reason why the - ELS didnt work? the reason i didnt put the %ELS in the report as i didnt want it to pic up words that ended in ELS. 

Are report queries case sensative?

Link to comment
Share on other sites

4 minutes ago, Llyr said:

i didnt want it to pic up words that ended in ELS

Looking at the data from Direct Database, you can use "% ELS" to avoid that.

6 minutes ago, Llyr said:

Any reason why the - ELS didnt work?

Yes, but without picking apart the data and the report I wouldn't be able to say for certain, possibly the - is a modifier in MariaDb, or the - in the data is not a simple dash (e.g. an em-dash) etc.

 

  • Like 2
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...